Frequently Asked Questions

What does the convenience fee cover?

The convenience fee covers your electricity, high-speed internet, water, trash and recycling. No need to spend a day paying deposits and setting up accounts with providers.‚Äč

What's the story with the parking fee?

Because we are in such a great location, on-site parking is at a premium. We offer two options for parking permits on a first come, first served basis. The nights and weekends permit gives you access to a reserved space with the exception of 8-5 weekdays. Just like it sounds, the 24/7 pass reserves a space for you at all times. If you'd rather not pay a permit fee, on-street parking is available in the neighborhood.

More details on the high speed internet, please!

Internet service is included in the monthly convenience fee. According to our provider, Cox Communications, the standard service is 150 mbps download/10 mbps upload. If you need additional capacity, you can upgrade directly with Cox to 500 mbps download/10 mbps upload for $20 monthly.

I heard these are Smart Homes, what does that mean?

That's correct, our homes offer keyless entry and the ability to control your lights right from your phone! To get started seeing just how smart your new home is, check out the SmartRent Welcome Guide here. You can download the app and even give a unique access code to your dog walker or plant water-er.

I have a maintenance issue, what should I do?

We have just the team to help you out! Please submit your maintenance request through your resident portal and our incredible maintenance team will be there in a jiffy. You can find the right spot by first navigating to "my apartment" then "maintenance request". We offer emergency maintenance on the weekend, smaller issues will be attended to first thing on Monday if submitted over the weekend. For emergency requests outside of business hours, please call our office line. 

What restaurants are in the neighborhood?

Where to start?
Right across the street, Fayetteville Public Library has a cafe. Just down the hill, we love House of Taste for a cheap lunch. The Arsagas are Fayetteville's royal family of coffee and quirky restaurants, and Arsaga's at the Mill is a great brunch destination. We also love lunch on the patio with a big basket of freshly made potato chips at Loafin' Joes. WoodStone Craft Pizza has you covered for lunch or dinner, and the wedge salad is obsession-worthy.

Is it just me, or are people kind of obsessed with trails around here?

It's not just you - we love our trails! The Razorback Greenway is the 37-mile backbone of the Northwest Arkansas trail system, and it's just a block away from Network. This paved trail will take you to lots of great restaurants with beautiful scenery along the way. There are lots of branches to the trail system, and you may be able to get to work or school by trail.

Is this student housing?

We are committed to offer fair housing access for all people, but unlike many newer apartments in Fayetteville, Network was not built with an exclusive focus on students. Student housing communities offer fully furnished units and lease terms based on the semester system, while our apartments are unfurnished, and apartments may be available throughout the year.

What is Net Zero?

Network is a Net Zero building, meaning that the total amount of energy used by the building on an annual basis is equal to the amount of renewable energy created on the site - in our case, by solar panels on the roof and awnings. In a nutshell, Net Zero means that your home is leaving a lighter footprint on the planet.

Where can I store my bike?

A covered, secured-access breezeway on the first floor offers a sheltered area to stow your bike for quick access to the trail.